Mon – Fri 9 a.m. till 8 p.m.
Sat – Sun free time.

Privacy Policy – Crypto-Dom

1. General Provisions

  • This Policy describes how Crypto-Dom collects, uses, and protects users’ personal data.
  • By using the service, you consent to the processing of your data.

2. Data We Collect

  • Identification data (for KYC): full name, date of birth, passport details, selfie.
  • Financial data: wallet or card details, transaction history, source of funds (SoF).
  • Contact and technical data: email, Telegram, IP address, cookies.

3. Purpose of Data Collection

  • Providing exchange services.
  • Ensuring security and compliance with AML/KYC rules.
  • Improving the service and providing customer support.

4. Data Protection and Storage

  • Data is transmitted using SSL-secure protocol.
  • KYC data is stored for 5 years from the date of the last transaction in accordance with AML standards, after which it is deleted.

5. Data Sharing with Third Parties

  • Crypto-Dom does not sell users’ data.
  • Sharing is possible only with AML service providers (for transaction checks) and law enforcement agencies upon official request.

6. User Rights

  • You have the right to request information about your data, request correction or deletion (if not required to be retained by law, e.g., AML).
  • For data-related inquiries, email: crypto-dom.com@proton.me